General Information


Active MembersRetirees & BeneficiariesEmployersGeneral Information


Contacts for Teachers Retirement System of Texas

Contacts for TRS

How to Reach TRS
You may contact a member service representative by mail, telephone, personal appointments in TRS's Austin office, or scheduled group meetings in numerous locations across the state. To reduce waiting time, please schedule appointments in advance.

General TRS Information
1-800-223-8778
(or 1-512-542-6400)
TRS Telephone Counseling Center
(Monday - Friday, 7 a.m. - 6 p.m.;
also automated information available
day or night, seven days a week)
Other Ways to Reach TRS
Dial Relay 711 For the hearing impaired
1-512-542-6592 Automated Telephone Directory
Comments Comments & Suggestions for TRS
Mailing Address
Teacher Retirement System of Texas
1000 Red River Street
Austin, Texas 78701-2698
Street Address
TRS Headquarters
1000 Red River Street
Austin, Texas 78701
TRS Investments
816 Congress Ave., 13th Floor
Austin, Texas 78701
Job Listings
TRS Job Listings
TRS Health and Insurance Benefits Department
TRS-Care
1-888-237-6762 TRS Health Benefits
Eligibility and Enrollment (General Questions)
1-800-367-3636 TRS-Care Customer Service Number
Option 1, Aetna Medicare Advantage (medical)
Option 2, Express Scripts (prescription)
Option 3, Aetna (standard medical)
TRS-ActiveCare
1-800-222-9205
TRS-ActiveCare Customer Service Number for Aetna and Caremark (effective 9/1/2014)
1-800-222-9205
TRS-ActiveCare Customer Service Number
Option 1, Aetna (medical)
Option 2, Caremark (prescription)
Long Term Care Insurance
1-866-659-1970 Genworth Customer Service Number
Social Security Information
1-800-772-1213 Social Security Administration
TRS Media Center
Media Contacts For media inquiries and other helpful resources
Resize Text with buttons to the rightSet a Normal Text SizeSet a Large Text SizeSet an Extra Large  Text Size
MyTRS LOGIN TRS.TV

Download PDF Viewer

Find us on:
Facebook Icon  YouTube Icon 
LinkedIn Icon  Twitter Icon

Download PDF ViewerDownload PDF Viewer
[ back to Top ]